Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of this website and your interactions with YourCompany, a manufacturer and supplier of pallet covers and industrial packaging solutions in India.

By accessing this website, submitting an enquiry, requesting a quotation or placing an order, you agree to be bound by these Terms & Conditions together with any applicable quotation, purchase order, product specification or mutually agreed commercial terms.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or security.

You must not knowingly attempt to:

• Gain unauthorised access to the website or its systems.
• Introduce malicious software or harmful code.
• Copy or reproduce website content for unauthorised commercial use.
• Use the website to submit fraudulent or misleading information.

3. Products & Specifications

We manufacture and supply pallet covers and other industrial packaging products based on standard and customer-specific requirements.

Product photographs, illustrations, dimensions, colours and specifications displayed on this website are provided for general reference.

Actual products may vary depending on material, thickness, dimensions, printing, colour, packaging requirements and manufacturing tolerances.

Customer-Specific Specifications

Where products are manufactured according to customer-provided specifications, the customer is responsible for ensuring that such specifications are suitable for the intended application.

4. Enquiries & Quotations

Website enquiries, emails, telephone discussions and WhatsApp communications may be treated as requests for information or quotation and do not automatically constitute an accepted purchase order.

Quotations may include details such as:

• Product description
• Material and thickness
• Dimensions
• Quantity
• Unit price
• GST and applicable taxes
• Delivery terms
• Payment terms
• Quotation validity

Unless specifically stated otherwise, quotations are subject to availability and final confirmation by the company.

5. Orders & Order Acceptance

An order becomes binding only after it has been accepted or confirmed by the company through an authorised communication or written order confirmation.

We reserve the right to decline an order or request additional information before accepting an order.

Custom-Manufactured Products

Orders involving customised pallet covers, special dimensions, specific materials, printing or other customer-specific requirements may not be cancelled after production has commenced unless otherwise agreed in writing.

6. Pricing, GST & Taxes

Prices quoted by us are subject to the terms specified in the applicable quotation.

Unless explicitly stated otherwise, applicable GST, taxes, freight, transportation charges or other statutory charges may be payable separately.

Prices may vary due to changes in raw material costs, specifications, quantities, taxes, freight or other commercial factors.

7. Payment Terms

Payment terms shall be as specified in the quotation, order confirmation or mutually agreed written commercial terms.

Customers are responsible for making payments within the agreed time period.

Delayed payments may result in delayed production or dispatch and may be subject to applicable charges where agreed under the relevant commercial terms.

8. Delivery & Transportation

Delivery schedules are estimated based on production requirements, availability of raw materials, order quantities and transportation conditions.

While we make reasonable efforts to meet agreed delivery schedules, actual delivery may be affected by circumstances outside our reasonable control.

Such circumstances may include:

• Transportation delays
• Natural events
• Government restrictions
• Strikes or industrial disruptions
• Shortages of raw materials
• Other events beyond reasonable control

9. Product Inspection & Claims

Customers should inspect products upon receipt and notify us promptly of any apparent shortage, damage or discrepancy.

Any claim relating to quantity, visible damage or product specification should be supported with relevant documentation, photographs or other reasonable evidence where requested.

Claims will be reviewed based on the applicable purchase order, quotation, specifications and agreed commercial terms.

10. Returns & Replacement

Returns or replacements are subject to prior approval from the company.

Custom-manufactured or specially produced products may not be eligible for return unless a manufacturing defect or other agreed issue is established.

Customers should contact our sales team before sending any products back.

11. Intellectual Property

Unless otherwise stated, all website content, including logos, photographs, graphics, product descriptions, text, illustrations and designs, belongs to or is licensed to the company.

No content may be reproduced, copied, modified, distributed or commercially exploited without prior written permission, except where permitted by applicable law.

12. Confidentiality

Where customers provide confidential business, technical or product information for the purpose of obtaining a quotation or developing a customised product, we will handle such information in accordance with applicable agreements and our Privacy Policy.

13. Third-Party Links

Our website may contain links to third-party websites or services for informational purposes.

We do not control and are not responsible for the content, availability, privacy practices or terms of third-party websites.

14. Limitation of Liability

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

15. Force Majeure

The company shall not be considered in breach of its obligations to the extent performance is prevented or materially delayed by events beyond its reasonable control.

Such events may include natural disasters, fire, flood, government actions, transportation disruption, industrial disputes, epidemics, shortages of materials or other circumstances beyond reasonable control.

16. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised "Last Updated" date.

Customers should review the applicable commercial terms accompanying their quotation or order for transaction-specific conditions.

17. Governing Law & Jurisdiction

These Terms & Conditions shall be interpreted in accordance with the applicable laws of India.

Subject to applicable law and any mutually agreed dispute-resolution provisions, disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts specified in the applicable commercial agreement.

18. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to the extent permitted by applicable law.